🚀 We’re Hiring: Product Manager

📍 Location: Gauteng
📂 Business Unit: Merchant Division
🧩 Department: CRM

⭐ Role Purpose

We are looking for a strategic Product Manager to lead the development, rollout, and ongoing lifecycle management of key products within the Merchant Division.

This role bridges business objectives, customer needs, and technical delivery, ensuring products are commercially viable, customer‑centric, and delivered with high quality and impact.

You will work closely with engineering, design, sales, and marketing teams to translate strategy into compelling product outcomes.

🔍 Key Responsibilities

🎯 Product Vision & Strategy

• Define and own the product vision, strategy, and roadmap aligned to company objectives
• Ensure clear value propositions for merchants and internal stakeholders
• Align product priorities with business growth targets

📊 Market & Customer Insights

• Conduct market research and analyse customer and user feedback
• Use data and insights to prioritise features and enhancements
• Balance customer demand, business value, and technical effort

🤝 Cross‑Functional Collaboration

• Collaborate with engineering, design, sales, and marketing teams
• Translate requirements into clear user stories and specifications
• Support teams through delivery to ensure products launch on time and to standard

🧩 Delivery, Backlog & Launch Management

• Own and manage the product backlog
• Write clear requirements and acceptance criteria
• Oversee product launches, ensuring readiness across teams

📈 Performance Monitoring & Optimisation

• Monitor product performance post‑launch using relevant metrics
• Gather stakeholder feedback and iterate for continuous improvement
• Drive enhancements that improve customer satisfaction and business outcomes

🎓 Experience & Qualifications

Minimum Requirements

• 3+ years’ experience in Product Management
• Strong analytical and problem‑solving skills
• Excellent verbal and written communication abilities
• Experience working with Agile methodologies
• Proven ability to manage complex stakeholder environments

Preferred

• Experience in fintech, payments, or CRM‑based platforms
• Exposure to merchant‑facing digital products

🌟 Our Values

At Lesaka Merchant, we are guided by four core values:
✔ Entrepreneurial Spirit – We innovate boldly and act with ownership
✔ Integrity – We operate with honesty, trust, and transparency
✔ Collective Wisdom – We collaborate and leverage shared expertise
✔ Bias to Action – We deliver with urgency, discipline, and focus

📌 Preference will be made to support EE / AA measures.

🔥 Ready to Shape Products That Drive Merchant Success?

If you’re passionate about building impactful products, collaborating across teams, and delivering real business and customer value — this role offers an exciting opportunity to make a meaningful impact.

📩 Apply now — or share this opportunity with an exceptional Product Manager!

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